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September 14, 2023

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  • Full Time
  • Ghana


Vodafone is a leading telecommunications company in Europe and Africa We connect for a better future, using technology to improve people’s lives and enable an inclusive, sustainable digital society. We are guided by our Social Contract – how we bring our purpose to life through what we do. It is our commitment to society, customers, and governments to connect rural communities, to enable access to education, healthcare, and financial services; and to help businesses. With these actions we also contribute to the success of United Nations Sustainable Development Goals. Through our business, we aim to build a digital society that enhances socioeconomic progress, is inclusive for all and does not come at a cost to our planet.

Job Description

Role Purpose

Own and drive digital consumer propositions, leading digital strategy for consumer, innovation, project management and product/service launch in addition to the entire management of Value-Added Service (VAS) operations and P&L.

Key Accountabilities and Decision Ownership

1. Manage the Digital and VAS Team end-to-end.
2. Manage and ensure a healthy P&L for the overall VAS line including establishing business cases and ensuring appropriate go-to-market (GTM) for the services are in place.
3. Own the innovation and development of the Airtime Crediting Service (SOS) reload channel and drive growth in line with the business’ overall digital reload strategy whiles managing P&L to ensure profitability.
4. Overall responsibility of product lifecycle management for all Value-Added Services in the areas of Voice; SMS; Data/Digital; and OTT partnerships
5. Develop, in conjunction with the Head of Department and CBU Leadership, a detailed short (12 months) and mid-term (24 months digital products and services roadmap to plan and define scope for new products and innovation, all in collaboration with Voice, Non-Voice, Pricing, Segment Teams, and Customer Value Management (CVM) Team.
6. Manage the Collaboratory efforts with Technology and other Vodafone Ghana Product & Service teams (EBU, Fixed, and VF Cash) to harness synergies across the digital platforms.
7. Lead the process to in screening proposals and new technologies for CBU; to guide the business on

Core Competencies, Knowledge and Experience

• Product management
• Project management
• Technical background
• Data Analytics
• Marketing competence

Technical and Professional Qualifications

• Degree in any relevant/related field.
• 5-7 years of work experience

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